Technology
When deploying chat on your website it’s important that its both reliable and compatible. Having a business chat-system that is unreliable or causes technical problems for your customers can quickly generate a lot of bad-will and you’d be better of not having a chat at all. Syntesio Chat is both reliable and compatible and makes sure that your chat works for you, not against you.
Reliable
Syntesio Chat is a scalable, dependable system hosted by Rackspace on their Cloud Servers. We run our own business chat off of the same exact systems, using the same exact accounts that we sell to our customers. That means if your chat is down, so is ours. Since we run a profitable and well performing business, it better not be down for long.
Compatible
The customer facing chat system consists of 100% HTML and Javascript, tested on all modern browsers. This means that when a customer enters your chat, he or she will not have to install any plugins or upgrade his browsers in order to get in touch with you. It just works.
Secure
All communication with Syntesio Chat, both the integration and all conversations are SSL-encrypted and secure. You don’t have to worry about anyone listening in on your conversations.
