Developer

Integrating Syntesio Chat with your own website or application is really easy. Cut & Paste our integration examples onto your website and be up an running within minutes, or make your own custom integration with our Javascript API.

Basic usage

Every chat queue has its own unique URL, so the easiest way to get started is to simply place a hyperlink on your site pointing to the queue. Another option for quick integration is to copy and paste the example code you are given when signing up, which places a dynamic button with the text “help chat” on one edge of your website when your queue is open.

Javascript API

With our Javascript API you can easy access the queue status and place dynamic links and images on your site. One example usage is to display one image with a link to the chat queue when the queue is open, and another image with a link to a e-mail support form when the queue is closed.

If the user is logged in on your site you can also pass along user information into the chat queue, which will be available to the chat-agent in the conversation and searchable in your conversation history.