Increase your sales.
Make your web-shop more like a real store with personal communication. Your customer make their purchase decisions the moment they visit your site, not afterwards. Make sure that you can affect that decision.

Make your customer support more effective.
One support-agent can easily chat with several customers at once, and that makes it very cost-effective. Chat also increase customer satisfaction because it enables you to give your customers quick answers when they are needed the most.

Get started quickly.
AJAX-technology developed for all modern browsers works without any plugins. Website integration takes only a couple of lines of HTML-code, independent on what CMS or e-commerce platform you use.